CompSource.com: Staff was great. Tracking info was HORRIBLE! Th...
A CompSource.com customer review by GetHuman user GetHuman-231444 from November 12th, 2017
Background on GetHuman-231444's case
GetHuman: GetHuman-231444 - can you tell our other CompSource.com customers when your case took place?
GetHuman-231444: Yes. It was middle of the night, on November 4th.
GetHuman: Did you reach out to CompSource.com, and if so, how?
GetHuman: And which of these common CompSource.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-231444 a list of common CompSource.com problems)
GetHuman-231444: "Track order" was why I was trying to call.
GetHuman-231444's review of CompSource.com customer service
GetHuman: So how would you sum up your experience for GetHuman's CompSource.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-231444: Staff was great. Tracking info was HORRIBLE! Three calls to them. The product arrived before I was sent a tracking number. BUYER BEWARE.
GetHuman: Let's quantify your experience contacting CompSource.com. On a scale of 1 to 5, how easy is it go get help on a CompSource.com problem?
GetHuman-231444: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-231444: I'd give them a five out of five on communication.
GetHuman: And what about CompSource.com's ability to quickly and effectively address your problem?
GetHuman-231444: For that I would say four out of five.
GetHuman: And finally- any advice for other CompSource.com customers?
GetHuman-231444: Call them early in the day or late. Don't forget any personal or account information you might need for CompSource.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-231444 taken from his CompSource.com customer service problem that occurred on November 4th, 2017.
CompSource.com
5.00 of 5 stars | 1 reviews
GetHuman-231444's CompSource.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars
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