Comporium Communications: Thje total of minues is after being switched to...
A Comporium Communications customer review by GetHuman user ~dslack537 from November 15th, 2017
Background on ~dslack537's case
GetHuman: ~dslack537 - can you tell our other Comporium Communications customers when your case took place?
~dslack537: Yeah. It was morning, on November 5th.
GetHuman: Did you reach out to Comporium Communications, and if so, how?
GetHuman: And which of these common Comporium Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~dslack537 a list of common Comporium Communications problems)
~dslack537: "Lower my bill" was why I was trying to call.
~dslack537's review of Comporium Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Comporium Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dslack537: Thje total of minues is after being switched to four different people. We have VOIP phones and our business depends on the Internet service. The service goes in and out so frequently it has really become a problem and is costing me customers, thus money.
GetHuman: Let's quantify your experience contacting Comporium Communications. On a scale of 1 to 5, how easy is it go get help on a Comporium Communications problem?
~dslack537: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dslack537: I'd give them a four out of five on communication.
GetHuman: And what about Comporium Communications's ability to quickly and effectively address your problem?
~dslack537: For that I would say one out of five.
GetHuman: And finally- any advice for other Comporium Communications customers?
~dslack537: Call them early in the day or late. Don't forget any personal or account information you might need for Comporium Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dslack537 taken from his Comporium Communications customer service problem that occurred on November 5th, 2017.