Computershare: i didnt feel safe with company, any one can cal...
A Computershare customer review by GetHuman user ~flash news from November 22nd, 2017
Background on ~flash news's case
GetHuman: ~flash news - can you tell our other Computershare customers when your case took place?
~flash news: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Computershare, and if so, how?
GetHuman: And which of these common Computershare customer issues best describes the reason you wanted to talk to them?
(Shows ~flash news a list of common Computershare problems)
~flash news: "Stock Redemption" was why I was trying to call.
~flash news's review of Computershare customer service
GetHuman: So how would you sum up your experience for GetHuman's Computershare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flash news: i didnt feel safe with company, any one can call and say the have General power of attorney and do every thing from my account i will close my account with this company really, and their CSR treat u like number, i felt speaking to a wall
GetHuman: Let's quantify your experience contacting Computershare. On a scale of 1 to 5, how easy is it go get help on a Computershare problem?
~flash news: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flash news: I'd give them a five out of five on communication.
GetHuman: And what about Computershare's ability to quickly and effectively address your problem?
~flash news: For that I would say four out of five.
GetHuman: And finally- any advice for other Computershare customers?
~flash news: Call them early in the day or late. Don't forget any personal or account information you might need for Computershare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flash news taken from his Computershare customer service problem that occurred on November 18th, 2017.