ConAgra Foods, Inc.: Answered quickly but service rep was no help, d...
A ConAgra Foods, Inc. customer review by GetHuman user ~Becky from November 14th, 2017
Background on ~Becky's case
GetHuman: ~Becky - can you tell our other ConAgra Foods, Inc. customers when your case took place?
~Becky: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to ConAgra Foods, Inc., and if so, how?
GetHuman: And which of these common ConAgra Foods, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Becky a list of common ConAgra Foods, Inc. problems)
~Becky: "Returns" was why I was trying to call.
~Becky's review of ConAgra Foods, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's ConAgra Foods, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Becky: Answered quickly but service rep was no help, did not seem to understand simple question (how safe after sell by date if unopened), kept repeating "after you opened it," and putting me on hold while looking up info. I asked to be connected to someone else, they came on line in appx * minutes, answered question briskly (use before the sell by date),was eager to get off phone. Not horrible experience, but not pleasent either. But at least I have a phone number now that works unlike other past attemps.
GetHuman: Let's quantify your experience contacting ConAgra Foods, Inc.. On a scale of 1 to 5, how easy is it go get help on a ConAgra Foods, Inc. problem?
~Becky: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Becky: I'd give them a five out of five on communication.
GetHuman: And what about ConAgra Foods, Inc.'s ability to quickly and effectively address your problem?
~Becky: For that I would say five out of five.
GetHuman: And finally- any advice for other ConAgra Foods, Inc. customers?
~Becky: Call them early in the day or late. Don't forget any personal or account information you might need for ConAgra Foods, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Becky taken from his ConAgra Foods, Inc. customer service problem that occurred on November 12th, 2017.
ConAgra Foods, Inc.
3.71 of 5 stars | 2 reviews
~Becky's ConAgra Foods, Inc. Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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