Conair: Customer service is horrible. lady was rude and...
A Conair customer review by GetHuman user ~zach.dewald from November 23rd, 2017
Background on ~zach.dewald's case
GetHuman: ~zach.dewald - can you tell our other Conair customers when your case took place?
~zach.dewald: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to Conair, and if so, how?
GetHuman: And which of these common Conair customer issues best describes the reason you wanted to talk to them?
(Shows ~zach.dewald a list of common Conair problems)
~zach.dewald: "Change order" was why I was trying to call.
~zach.dewald's review of Conair customer service
GetHuman: So how would you sum up your experience for GetHuman's Conair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~zach.dewald: Customer service is horrible. lady was rude and didnt understand my concerns will avoid this company at all costs
GetHuman: Let's quantify your experience contacting Conair. On a scale of 1 to 5, how easy is it go get help on a Conair problem?
~zach.dewald: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~zach.dewald: I'd give them a five out of five on communication.
GetHuman: And what about Conair's ability to quickly and effectively address your problem?
~zach.dewald: For that I would say two out of five.
GetHuman: And finally- any advice for other Conair customers?
~zach.dewald: Call them early in the day or late. Don't forget any personal or account information you might need for Conair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~zach.dewald taken from his Conair customer service problem that occurred on November 14th, 2017.
Conair
4.00 of 5 stars | 6 reviews
~zach.dewald's Conair Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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