Concentrix: HR is not the best department to contact or emp...
A Concentrix customer review by GetHuman user ~veterans4us from November 28th, 2017
Background on ~veterans4us's case
GetHuman: ~veterans4us - can you tell our other Concentrix customers when your case took place?
~veterans4us: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Concentrix, and if so, how?
GetHuman: And which of these common Concentrix customer issues best describes the reason you wanted to talk to them?
(Shows ~veterans4us a list of common Concentrix problems)
~veterans4us: "Complaint" was why I was trying to call.
~veterans4us's review of Concentrix customer service
GetHuman: So how would you sum up your experience for GetHuman's Concentrix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~veterans4us: HR is not the best department to contact or employment opportunities. Wait, wait wait...not good. Is this company straight up? I have state of art computer system and time after time it doesnt pass their computer test...not right. What else do they want? Not a legit company.
GetHuman: Let's quantify your experience contacting Concentrix. On a scale of 1 to 5, how easy is it go get help on a Concentrix problem?
~veterans4us: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~veterans4us: I'd give them a four out of five on communication.
GetHuman: And what about Concentrix's ability to quickly and effectively address your problem?
~veterans4us: For that I would say three out of five.
GetHuman: And finally- any advice for other Concentrix customers?
~veterans4us: Call them early in the day or late. Don't forget any personal or account information you might need for Concentrix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~veterans4us taken from his Concentrix customer service problem that occurred on November 20th, 2017.
Concentrix
2.00 of 5 stars | 11 reviews
~veterans4us's Concentrix Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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