Conde Nast: This number is listed as being only for Conde N...
A Conde Nast customer review by GetHuman user ~ffranny from November 23rd, 2017
Background on ~ffranny's case
GetHuman: ~ffranny - can you tell our other Conde Nast customers when your case took place?
~ffranny: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Conde Nast, and if so, how?
GetHuman: And which of these common Conde Nast customer issues best describes the reason you wanted to talk to them?
(Shows ~ffranny a list of common Conde Nast problems)
~ffranny: "Delivery problem" was why I was trying to call.
~ffranny's review of Conde Nast customer service
GetHuman: So how would you sum up your experience for GetHuman's Conde Nast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ffranny: This number is listed as being only for Conde Nast Traveler, so it might confuse subscribers of other titles -- however, the person who helped me appeared to have access to all my account information there, so it does seem to be useful for all subscribers. The operator was pleasant, understood my question and did her best to help solve my problem.
GetHuman: Let's quantify your experience contacting Conde Nast. On a scale of 1 to 5, how easy is it go get help on a Conde Nast problem?
~ffranny: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ffranny: I'd give them a three out of five on communication.
GetHuman: And what about Conde Nast's ability to quickly and effectively address your problem?
~ffranny: For that I would say four out of five.
GetHuman: And finally- any advice for other Conde Nast customers?
~ffranny: Call them early in the day or late. Don't forget any personal or account information you might need for Conde Nast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ffranny taken from his Conde Nast customer service problem that occurred on November 18th, 2017.