Connecticut Department of Revenue Services: Spoke with "Maryann" who directed me to the pro...
A Connecticut Department of Revenue Services customer review by GetHuman user ~andyb2 from November 16th, 2017
Background on ~andyb2's case
GetHuman: ~andyb2 - can you tell our other Connecticut Department of Revenue Services customers when your case took place?
~andyb2: Yeah. It was late at night, on November 6th.
GetHuman: Did you reach out to Connecticut Department of Revenue Services, and if so, how?
GetHuman: And which of these common Connecticut Department of Revenue Services customer issues best describes the reason you wanted to talk to them?
(Shows ~andyb2 a list of common Connecticut Department of Revenue Services problems)
~andyb2: "None of those really matches why I wanted to call Connecticut Department of Revenue Services that day." was why I was trying to call.
~andyb2's review of Connecticut Department of Revenue Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Connecticut Department of Revenue Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~andyb2: Spoke with "Maryann" who directed me to the proper web site to pay my billing. Very pleasant service (considering I owed more money). Very well done service, glad to see thie in State Gov't.
GetHuman: Let's quantify your experience contacting Connecticut Department of Revenue Services. On a scale of 1 to 5, how easy is it go get help on a Connecticut Department of Revenue Services problem?
~andyb2: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~andyb2: I'd give them a five out of five on communication.
GetHuman: And what about Connecticut Department of Revenue Services's ability to quickly and effectively address your problem?
~andyb2: For that I would say five out of five.
GetHuman: And finally- any advice for other Connecticut Department of Revenue Services customers?
~andyb2: Call them early in the day or late. Don't forget any personal or account information you might need for Connecticut Department of Revenue Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~andyb2 taken from his Connecticut Department of Revenue Services customer service problem that occurred on November 6th, 2017.