Connecticut Light & Power Co: Phew, thanks, this worked perfectly! Now let's...
A Connecticut Light & Power Co customer review by GetHuman user ~Anon from November 27th, 2017
Background on ~Anon's case
GetHuman: ~Anon - can you tell our other Connecticut Light & Power Co customers when your case took place?
~Anon: Yeah. It was afternoon, on November 25th.
GetHuman: Did you reach out to Connecticut Light & Power Co, and if so, how?
GetHuman: And which of these common Connecticut Light & Power Co customer issues best describes the reason you wanted to talk to them?
(Shows ~Anon a list of common Connecticut Light & Power Co problems)
~Anon: "Complaint" was why I was trying to call.
~Anon's review of Connecticut Light & Power Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Connecticut Light & Power Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anon: Phew, thanks, this worked perfectly! Now let's hope they actually come out and take care of the problem!
GetHuman: Let's quantify your experience contacting Connecticut Light & Power Co. On a scale of 1 to 5, how easy is it go get help on a Connecticut Light & Power Co problem?
~Anon: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anon: I'd give them a three out of five on communication.
GetHuman: And what about Connecticut Light & Power Co's ability to quickly and effectively address your problem?
~Anon: For that I would say four out of five.
GetHuman: And finally- any advice for other Connecticut Light & Power Co customers?
~Anon: Call them early in the day or late. Don't forget any personal or account information you might need for Connecticut Light & Power Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anon taken from his Connecticut Light & Power Co customer service problem that occurred on November 25th, 2017.
Connecticut Light & Power Co
5.00 of 5 stars | 17 reviews
~Anon's Connecticut Light & Power Co Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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