ConocoPhillips: I stopped at the station to pick up a few thing...
A ConocoPhillips customer review by GetHuman user GetHuman-262664 from November 13th, 2017
Background on GetHuman-262664's case
GetHuman: GetHuman-262664 - can you tell our other ConocoPhillips customers when your case took place?
GetHuman-262664: Yes. It was late at night, on November 10th.
GetHuman: Did you reach out to ConocoPhillips, and if so, how?
GetHuman: And which of these common ConocoPhillips customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-262664 a list of common ConocoPhillips problems)
GetHuman-262664: "None of those really matches why I wanted to call ConocoPhillips that day." was why I was trying to call.
GetHuman-262664's review of ConocoPhillips customer service
GetHuman: So how would you sum up your experience for GetHuman's ConocoPhillips customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-262664: I stopped at the station to pick up a few things and was treated so unprofessionally that I will stop all my fleet vehicles from ever using this store from this point foreword. While checking me out I asked the clerk if I could have a bag for my items when I the clerk did not answer me so I asked a second time and it was at this point the clerk was very sarcastic and said what a **** minute.. This is not the first time that this clerk has been very rude to me in the past. This all happened at *:** pm on Friday **th. The store is located in Arnold Missouri. The address is **** outer road. I would hope at the very least she not work around customers in the future. If one of my employees ever treated any of my customers in this manor they would no longer be employed. Very upset customer. Dan fluegge. Email Address is Dan fluegge****@@gmail.com
GetHuman: Let's quantify your experience contacting ConocoPhillips. On a scale of 1 to 5, how easy is it go get help on a ConocoPhillips problem?
GetHuman-262664: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-262664: I'd give them a two out of five on communication.
GetHuman: And what about ConocoPhillips's ability to quickly and effectively address your problem?
GetHuman-262664: For that I would say three out of five.
GetHuman: And finally- any advice for other ConocoPhillips customers?
GetHuman-262664: Call them early in the day or late. Don't forget any personal or account information you might need for ConocoPhillips to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-262664 taken from his ConocoPhillips customer service problem that occurred on November 10th, 2017.
ConocoPhillips
4.00 of 5 stars | 5 reviews
GetHuman-262664's ConocoPhillips Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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