Conseco Insurance Co.: they do not listen, in one ear out the other no...
A Conseco Insurance Co. customer review by GetHuman user ~gary j. from November 7th, 2017
Background on ~gary j.'s case
GetHuman: ~gary j. - can you tell our other Conseco Insurance Co. customers when your case took place?
~gary j.: Yes. It was morning, on November 6th.
GetHuman: Did you reach out to Conseco Insurance Co., and if so, how?
GetHuman: And which of these common Conseco Insurance Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~gary j. a list of common Conseco Insurance Co. problems)
~gary j.: "Renew coverage" was why I was trying to call.
~gary j.'s review of Conseco Insurance Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's Conseco Insurance Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gary j.: they do not listen, in one ear out the other nothing in between to understand the situation, ck is in the mail * time's,sorry, sorry sorry...etc. so tired of listening to the same word,... even the supervisors dont listen... Mr. CEO hope your check gets's lost or even better I hope you could go threw the same **** and runaround like we do.... I bet you dont....
GetHuman: Let's quantify your experience contacting Conseco Insurance Co.. On a scale of 1 to 5, how easy is it go get help on a Conseco Insurance Co. problem?
~gary j.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gary j.: I'd give them a four out of five on communication.
GetHuman: And what about Conseco Insurance Co.'s ability to quickly and effectively address your problem?
~gary j.: For that I would say five out of five.
GetHuman: And finally- any advice for other Conseco Insurance Co. customers?
~gary j.: Call them early in the day or late. Don't forget any personal or account information you might need for Conseco Insurance Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gary j. taken from his Conseco Insurance Co. customer service problem that occurred on November 6th, 2017.