Consumer Cellular: I was told when I bought the service I could ge...
A Consumer Cellular customer review by GetHuman user ~do not see it from November 25th, 2017
Background on ~do not see it's case
GetHuman: ~do not see it - can you tell our other Consumer Cellular customers when your case took place?
~do not see it: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Consumer Cellular, and if so, how?
GetHuman: And which of these common Consumer Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~do not see it a list of common Consumer Cellular problems)
~do not see it: "Cancel service" was why I was trying to call.
~do not see it's review of Consumer Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Consumer Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~do not see it: I was told when I bought the service I could get service in Merrillan, Wisconsin but in talking with your representative, it is no or very sketchy service, which I found disappointing since I was assured the phone would work. Suggestions? The service representative I spoke with was fantastic and she updated my data plan, as I was getting low on data minutes. she was WONDERFUL and I believe her name was Mistie.
GetHuman: Let's quantify your experience contacting Consumer Cellular. On a scale of 1 to 5, how easy is it go get help on a Consumer Cellular problem?
~do not see it: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~do not see it: I'd give them a three out of five on communication.
GetHuman: And what about Consumer Cellular's ability to quickly and effectively address your problem?
~do not see it: For that I would say two out of five.
GetHuman: And finally- any advice for other Consumer Cellular customers?
~do not see it: Call them early in the day or late. Don't forget any personal or account information you might need for Consumer Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~do not see it taken from his Consumer Cellular customer service problem that occurred on November 19th, 2017.