Contigo: Advised me to try to return to store first. If...

A Contigo customer review by GetHuman user ~Anonymous from November 28th, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other Contigo customers when your case took place?
~Anonymous: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to Contigo, and if so, how?
~Anonymous: I used the 888-262-0622 number I found for on the GetHuman Contigo customer phone number page I was on: Contigo Customer Service Phone Number
GetHuman: And which of these common Contigo customer issues best describes the reason you wanted to talk to them?
Shows ~Anonymous a list of common Contigo problems
~Anonymous: "Make a purchase" was why I was trying to call.

~Anonymous's review of Contigo customer service

GetHuman: So how would you sum up your experience for GetHuman's Contigo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Advised me to try to return to store first. If the store is not helpful then fill out their claim form online.
GetHuman: Let's quantify your experience contacting Contigo. On a scale of 1 to 5, how easy is it go get help on a Contigo problem?
~Anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Contigo's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Contigo customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Contigo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Contigo customer service problem that occurred on November 24th, 2017.

Contigo

5.00 of 5 stars | 11 reviews
Contigo ReviewsContigo's Phone NumberAll Contigo contact infoGeneral Contigo customer service info
~Anonymous's Contigo Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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