Issue with Cook County Assessor's Office

A Cook County Assessor's Office customer review by GetHuman user GetHuman-rwf from December 3rd, 2017

Background on GetHuman-rwf's case

GetHuman: GetHuman-rwf - can you tell our other Cook County Assessor's Office customers when your case took place?
GetHuman-rwf: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Cook County Assessor's Office, and if so, how?
GetHuman-rwf: I used the 312-443-7550 number I found for on the GetHuman Cook County Assessor's Office customer phone number page I was on: Cook County Assessor's Office Customer Service Phone Number
GetHuman: And which of these common Cook County Assessor's Office customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rwf a list of common Cook County Assessor's Office problems)
GetHuman-rwf: "Complaint" was why I was trying to call.

GetHuman-rwf's review of Cook County Assessor's Office customer service

GetHuman: So how would you sum up your experience for GetHuman's Cook County Assessor's Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rwf: Issue with Cook County Assessor's Office
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-rwf: attempting to rectify not getting the senior freeze exemption, I qualified, filled out the application, they received it and processed it. I have been on hold (its the principle) for THREE HOURS AND EIGHT MINUTES AS OF NOW
GetHuman: Let's quantify your experience contacting Cook County Assessor's Office. On a scale of 1 to 5, how easy is it go get help on a Cook County Assessor's Office problem?
GetHuman-rwf: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rwf: I'd give them a one out of five on communication.
GetHuman: And what about Cook County Assessor's Office's ability to quickly and effectively address your problem?
GetHuman-rwf: For that I would say one out of five.
GetHuman: And finally- any advice for other Cook County Assessor's Office customers?
GetHuman-rwf: Call them early in the day or late. Don't forget any personal or account information you might need for Cook County Assessor's Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rwf taken from his Cook County Assessor's Office customer service problem that occurred on November 24th, 2017.

Cook County Assessor's Office

-1.00 of 5 stars | 71 reviews

GetHuman-rwf's Cook County Assessor's Office Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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