Cooking Club of America: I spoke with Denise James who provided me with...
A Cooking Club of America customer review by GetHuman user GetHuman-48483 from November 16th, 2017
Background on GetHuman-48483's case
GetHuman: GetHuman-48483 - can you tell our other Cooking Club of America customers when your case took place?
GetHuman-48483: Yup. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Cooking Club of America, and if so, how?
GetHuman: And which of these common Cooking Club of America customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48483 a list of common Cooking Club of America problems)
GetHuman-48483: "Overcharge/Strange charge" was why I was trying to contact.
GetHuman-48483's review of Cooking Club of America customer service
GetHuman: So how would you sum up your experience for GetHuman's Cooking Club of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48483: I spoke with Denise James who provided me with excellent customer service! The best service I have received in a very long time. Someone had actually stolen my credit card and placed an order. She handled everything prompltly and was very friendly.
GetHuman: Let's quantify your experience contacting Cooking Club of America. On a scale of 1 to 5, how easy is it go get help on a Cooking Club of America problem?
GetHuman-48483: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48483: I'd give them a one out of five on communication.
GetHuman: And what about Cooking Club of America's ability to quickly and effectively address your problem?
GetHuman-48483: For that I would say one out of five.
GetHuman: And finally- any advice for other Cooking Club of America customers?
GetHuman-48483: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Cooking Club of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48483 taken from his Cooking Club of America customer service problem that occurred on November 9th, 2017.