Cooking Club of America: I wanted to talk to someone, but you are not gi...
A Cooking Club of America customer review by GetHuman user ~Nancy Carter from November 16th, 2017
Background on ~Nancy Carter's case
GetHuman: ~Nancy Carter - can you tell our other Cooking Club of America customers when your case took place?
~Nancy Carter: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to Cooking Club of America, and if so, how?
GetHuman: And which of these common Cooking Club of America customer issues best describes the reason you wanted to talk to them?
(Shows ~Nancy Carter a list of common Cooking Club of America problems)
~Nancy Carter: "Complaint" was why I was trying to contact.
~Nancy Carter's review of Cooking Club of America customer service
GetHuman: So how would you sum up your experience for GetHuman's Cooking Club of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nancy Carter: I wanted to talk to someone, but you are not given an option to actually talk to someone in customer service, so I canceled my membership. Nancy Carter Acct* ******** I want to be reimbursed for the * year membership fee that I paid for lass than * months ago by check. I wanted to talk to someone to ask why since I just paid for a * year membership and why do I keep getting letters (*) of them for Advanced Renewal Request. I am done, I want my Money back that I have already paid.
GetHuman: Let's quantify your experience contacting Cooking Club of America. On a scale of 1 to 5, how easy is it go get help on a Cooking Club of America problem?
~Nancy Carter: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nancy Carter: I'd give them a three out of five on communication.
GetHuman: And what about Cooking Club of America's ability to quickly and effectively address your problem?
~Nancy Carter: For that I would say one out of five.
GetHuman: And finally- any advice for other Cooking Club of America customers?
~Nancy Carter: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Cooking Club of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nancy Carter taken from his Cooking Club of America customer service problem that occurred on November 12th, 2017.