Cool Whip: Found a hair in a just opened container
A Cool Whip customer review by GetHuman user GetHuman57918 from December 8th, 2017
Background on GetHuman57918's case
GetHuman: GetHuman57918 - can you tell our other Cool Whip customers when your case took place?
GetHuman57918: Yes. It was morning, on November 28th.
GetHuman: Did you reach out to Cool Whip, and if so, how?
GetHuman: And which of these common Cool Whip customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman57918 a list of common Cool Whip problems)
GetHuman57918: "Returns" was why I was trying to call.
GetHuman57918's review of Cool Whip customer service
GetHuman: So how would you sum up your experience for GetHuman's Cool Whip customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman57918: Found a hair in a just opened container
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman57918: I bought * brand new containers of Cool Whip, and when I opened one it had what looks to be a hair.
GetHuman: Let's quantify your experience contacting Cool Whip. On a scale of 1 to 5, how easy is it go get help on a Cool Whip problem?
GetHuman57918: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman57918: I'd give them a one out of five on communication.
GetHuman: And what about Cool Whip's ability to quickly and effectively address your problem?
GetHuman57918: For that I would say one out of five.
GetHuman: And finally- any advice for other Cool Whip customers?
GetHuman57918: Call them early in the day or late. Don't forget any personal or account information you might need for Cool Whip to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman57918 taken from his Cool Whip customer service problem that occurred on November 28th, 2017.
Cool Whip
-1.00 of 5 stars | 28 reviews
GetHuman57918's Cool Whip Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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