Cooler Master: Message kept telling me * people were ahead of...
A Cooler Master customer review by GetHuman user ~whodatdere from November 20th, 2017
Background on ~whodatdere's case
GetHuman: ~whodatdere - can you tell our other Cooler Master customers when your case took place?
~whodatdere: Yeah. It was evening, on November 15th.
GetHuman: Did you reach out to Cooler Master, and if so, how?
GetHuman: And which of these common Cooler Master customer issues best describes the reason you wanted to talk to them?
(Shows ~whodatdere a list of common Cooler Master problems)
~whodatdere: "Where to buy" was why I was trying to call.
~whodatdere's review of Cooler Master customer service
GetHuman: So how would you sum up your experience for GetHuman's Cooler Master customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~whodatdere: Message kept telling me * people were ahead of me in the queue. When I finally got a rep, I talked to him for about ** minutes, so that somewhat explains things.
GetHuman: Let's quantify your experience contacting Cooler Master. On a scale of 1 to 5, how easy is it go get help on a Cooler Master problem?
~whodatdere: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~whodatdere: I'd give them a five out of five on communication.
GetHuman: And what about Cooler Master's ability to quickly and effectively address your problem?
~whodatdere: For that I would say five out of five.
GetHuman: And finally- any advice for other Cooler Master customers?
~whodatdere: Call them early in the day or late. Don't forget any personal or account information you might need for Cooler Master to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~whodatdere taken from his Cooler Master customer service problem that occurred on November 15th, 2017.
Cooler Master
5.00 of 5 stars | 1 reviews
~whodatdere's Cooler Master Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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