Corsair: So glad I looked up the number on here instead...
A Corsair customer review by GetHuman user ~roy from November 17th, 2017
Background on ~roy's case
GetHuman: ~roy - can you tell our other Corsair customers when your case took place?
~roy: Sure. It was evening, on November 10th.
GetHuman: Did you reach out to Corsair, and if so, how?
GetHuman: And which of these common Corsair customer issues best describes the reason you wanted to talk to them?
(Shows ~roy a list of common Corsair problems)
~roy: "Where to buy" was why I was trying to call.
~roy's review of Corsair customer service
GetHuman: So how would you sum up your experience for GetHuman's Corsair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~roy: So glad I looked up the number on here instead of waiting for them to reply to my ticket.*I would recommend creating a ticket as well to refer to on the phone
GetHuman: Let's quantify your experience contacting Corsair. On a scale of 1 to 5, how easy is it go get help on a Corsair problem?
~roy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~roy: I'd give them a four out of five on communication.
GetHuman: And what about Corsair's ability to quickly and effectively address your problem?
~roy: For that I would say five out of five.
GetHuman: And finally- any advice for other Corsair customers?
~roy: Call them early in the day or late. Don't forget any personal or account information you might need for Corsair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~roy taken from his Corsair customer service problem that occurred on November 10th, 2017.