Cosmopolitan Magazine: I called in to Cosmo because I gave a friend wh...
A Cosmopolitan Magazine customer review by GetHuman user ~Butterscotchchick from November 19th, 2017
Background on ~Butterscotchchick's case
GetHuman: ~Butterscotchchick - can you tell our other Cosmopolitan Magazine customers when your case took place?
~Butterscotchchick: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Cosmopolitan Magazine, and if so, how?
GetHuman: And which of these common Cosmopolitan Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Butterscotchchick a list of common Cosmopolitan Magazine problems)
~Butterscotchchick: "None of those really matches why I wanted to call Cosmopolitan Magazine that day." was why I was trying to call.
~Butterscotchchick's review of Cosmopolitan Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Cosmopolitan Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Butterscotchchick: I called in to Cosmo because I gave a friend who lives in another state than me, a gift subscription, and she told me that she found out her landlady had been stealing them! I called in to find out how many issues had actually been sent out so far by Cosmo to my friend. The guy that answered was able to help me, so problem solved. People are so dishonest it isn't even funny! Stealing mail is a federal offense in EVERY state! That landlady ought to be ashamed of herself!
GetHuman: Let's quantify your experience contacting Cosmopolitan Magazine. On a scale of 1 to 5, how easy is it go get help on a Cosmopolitan Magazine problem?
~Butterscotchchick: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Butterscotchchick: I'd give them a five out of five on communication.
GetHuman: And what about Cosmopolitan Magazine's ability to quickly and effectively address your problem?
~Butterscotchchick: For that I would say five out of five.
GetHuman: And finally- any advice for other Cosmopolitan Magazine customers?
~Butterscotchchick: Call them early in the day or late. Don't forget any personal or account information you might need for Cosmopolitan Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Butterscotchchick taken from his Cosmopolitan Magazine customer service problem that occurred on November 14th, 2017.