Cosmopolitan Magazine: You need to offer the availability to speak wit...
A Cosmopolitan Magazine customer review by GetHuman user GetHuman-404789 from November 18th, 2017
Background on GetHuman-404789's case
GetHuman: GetHuman-404789 - can you tell our other Cosmopolitan Magazine customers when your case took place?
GetHuman-404789: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Cosmopolitan Magazine, and if so, how?
GetHuman: And which of these common Cosmopolitan Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404789 a list of common Cosmopolitan Magazine problems)
GetHuman-404789: "None of those really matches why I wanted to call Cosmopolitan Magazine that day." was why I was trying to call.
GetHuman-404789's review of Cosmopolitan Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Cosmopolitan Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404789: You need to offer the availability to speak with a rep and not to have to communicate via the internet.
GetHuman: Let's quantify your experience contacting Cosmopolitan Magazine. On a scale of 1 to 5, how easy is it go get help on a Cosmopolitan Magazine problem?
GetHuman-404789: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404789: I'd give them a four out of five on communication.
GetHuman: And what about Cosmopolitan Magazine's ability to quickly and effectively address your problem?
GetHuman-404789: For that I would say five out of five.
GetHuman: And finally- any advice for other Cosmopolitan Magazine customers?
GetHuman-404789: Call them early in the day or late. Don't forget any personal or account information you might need for Cosmopolitan Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404789 taken from his Cosmopolitan Magazine customer service problem that occurred on November 10th, 2017.