Country Living Magazine: Melana (didn't spell right)answered my call at...
A Country Living Magazine customer review by GetHuman user ~Darlene Kimble from November 27th, 2017
Background on ~Darlene Kimble's case
GetHuman: ~Darlene Kimble - can you tell our other Country Living Magazine customers when your case took place?
~Darlene Kimble: Yup. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Country Living Magazine, and if so, how?
GetHuman: And which of these common Country Living Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Darlene Kimble a list of common Country Living Magazine problems)
~Darlene Kimble: "None of those really matches why I wanted to call Country Living Magazine that day." was why I was trying to call.
~Darlene Kimble's review of Country Living Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Country Living Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Darlene Kimble: Melana (didn't spell right)answered my call at approx. **:**am (pacific time)and was so helpful that by the end of the call I was not as angry with Country Living. I told her I tried to enter $***,*** Kitchen Sweepstakes on pg ** of May **** issue and after I put my info in & hit "submit" a box popped up & said "not accepting entries at this time"!?! WHAT! Why not? I then went back & entered again BUT this time using the screen that said "entry contest & get a trial subscription" AND THEN IT TOOK my entry. I find that dishonest!!! Darlene Kimble (***-***-***** *****@***.com)
GetHuman: Let's quantify your experience contacting Country Living Magazine. On a scale of 1 to 5, how easy is it go get help on a Country Living Magazine problem?
~Darlene Kimble: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Darlene Kimble: I'd give them a five out of five on communication.
GetHuman: And what about Country Living Magazine's ability to quickly and effectively address your problem?
~Darlene Kimble: For that I would say three out of five.
GetHuman: And finally- any advice for other Country Living Magazine customers?
~Darlene Kimble: Call them early in the day or late. Don't forget any personal or account information you might need for Country Living Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Darlene Kimble taken from his Country Living Magazine customer service problem that occurred on November 23rd, 2017.