Countrydoor.com: All automated I needed to speak to a customer R...
A Countrydoor.com customer review by GetHuman user ~Rebecca Garrett from November 19th, 2017
Background on ~Rebecca Garrett's case
GetHuman: ~Rebecca Garrett - can you tell our other Countrydoor.com customers when your case took place?
~Rebecca Garrett: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to Countrydoor.com, and if so, how?
GetHuman: And which of these common Countrydoor.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Rebecca Garrett a list of common Countrydoor.com problems)
~Rebecca Garrett: "Warranty claim" was why I was trying to call.
~Rebecca Garrett's review of Countrydoor.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Countrydoor.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rebecca Garrett: All automated I needed to speak to a customer Rep. I had a situation that automated recordings did not cover. Frustrated and angry.
GetHuman: Let's quantify your experience contacting Countrydoor.com. On a scale of 1 to 5, how easy is it go get help on a Countrydoor.com problem?
~Rebecca Garrett: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rebecca Garrett: I'd give them a three out of five on communication.
GetHuman: And what about Countrydoor.com's ability to quickly and effectively address your problem?
~Rebecca Garrett: For that I would say one out of five.
GetHuman: And finally- any advice for other Countrydoor.com customers?
~Rebecca Garrett: Call them early in the day or late. Don't forget any personal or account information you might need for Countrydoor.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rebecca Garrett taken from his Countrydoor.com customer service problem that occurred on November 13th, 2017.
Countrydoor.com
1.00 of 5 stars | 4 reviews
~Rebecca Garrett's Countrydoor.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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