Covered California: He llamado varias veces para que cancels este s...
A Covered California customer review by GetHuman user ~Veronica Romero from November 25th, 2017
Background on ~Veronica Romero's case
GetHuman: ~Veronica Romero - can you tell our other Covered California customers when your case took place?
~Veronica Romero: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Covered California, and if so, how?
GetHuman: And which of these common Covered California customer issues best describes the reason you wanted to talk to them?
(Shows ~Veronica Romero a list of common Covered California problems)
~Veronica Romero: "Complaint" was why I was trying to call.
~Veronica Romero's review of Covered California customer service
GetHuman: So how would you sum up your experience for GetHuman's Covered California customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Veronica Romero: He llamado varias veces para que cancels este seguro porque ya tengo en mi trabajo y no resuelven absolutamente nada
GetHuman: Let's quantify your experience contacting Covered California. On a scale of 1 to 5, how easy is it go get help on a Covered California problem?
~Veronica Romero: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Veronica Romero: I'd give them a three out of five on communication.
GetHuman: And what about Covered California's ability to quickly and effectively address your problem?
~Veronica Romero: For that I would say four out of five.
GetHuman: And finally- any advice for other Covered California customers?
~Veronica Romero: Call them early in the day or late. Don't forget any personal or account information you might need for Covered California to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Veronica Romero taken from his Covered California customer service problem that occurred on November 17th, 2017.