Cowboom.com: This is my *rd refurbished iPad and I have had...
A Cowboom.com customer review by GetHuman user ~Kitty kat from November 18th, 2017
Background on ~Kitty kat's case
GetHuman: ~Kitty kat - can you tell our other Cowboom.com customers when your case took place?
~Kitty kat: Yup. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Cowboom.com, and if so, how?
GetHuman: And which of these common Cowboom.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Kitty kat a list of common Cowboom.com problems)
~Kitty kat: "Change order" was why I was trying to call.
~Kitty kat's review of Cowboom.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cowboom.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kitty kat: This is my *rd refurbished iPad and I have had excellent service with all of them. I will definitely continue to buy more products, and tell all of my friends
GetHuman: Let's quantify your experience contacting Cowboom.com. On a scale of 1 to 5, how easy is it go get help on a Cowboom.com problem?
~Kitty kat: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kitty kat: I'd give them a five out of five on communication.
GetHuman: And what about Cowboom.com's ability to quickly and effectively address your problem?
~Kitty kat: For that I would say five out of five.
GetHuman: And finally- any advice for other Cowboom.com customers?
~Kitty kat: Call them early in the day or late. Don't forget any personal or account information you might need for Cowboom.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kitty kat taken from his Cowboom.com customer service problem that occurred on November 9th, 2017.