Craftsy: Didn't receive order
Background on GetHuman-gregglau's case
GetHuman: GetHuman-gregglau - can you tell our other Craftsy customers when your case took place?
GetHuman-gregglau: Yes. It was late at night, on December 3rd.
GetHuman: Did you reach out to Craftsy, and if so, how?
GetHuman: And which of these common Craftsy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-gregglau a list of common Craftsy problems)
GetHuman-gregglau: "None of those really matches why I wanted to contact Craftsy that day." was why I was trying to contact.
GetHuman-gregglau's review of Craftsy customer service
GetHuman: So how would you sum up your experience for GetHuman's Craftsy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-gregglau: Didn't receive order
GetHuman: Let's quantify your experience contacting Craftsy. On a scale of 1 to 5, how easy is it go get help on a Craftsy problem?
GetHuman-gregglau: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-gregglau: I'd give them a five out of five on communication.
GetHuman: And what about Craftsy's ability to quickly and effectively address your problem?
GetHuman-gregglau: For that I would say five out of five.
GetHuman: And finally- any advice for other Craftsy customers?
GetHuman-gregglau: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Craftsy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-gregglau taken from his Craftsy customer service problem that occurred on December 3rd, 2017.
Craftsy
7.00 of 5 stars | 85 reviews
GetHuman-gregglau's Craftsy Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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