Craigslist: Hello,**st. Why do you have A Phone Number? Nob...

A Craigslist customer review by GetHuman user GetHuman-276756 from November 19th, 2017

Background on GetHuman-276756's case

GetHuman: GetHuman-276756 - can you tell our other Craigslist customers when your case took place?
GetHuman-276756: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman-276756: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-276756 a list of common Craigslist problems)
GetHuman-276756: "Banned Account" was why I was trying to contact.

GetHuman-276756's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-276756: Hello,**st. Why do you have A Phone Number? Nobody is there to speak to. I Emailed as Well. Who Do I Speak to???*TOPIC: TOU****Will I be able to Post Ads like I did in the Past????*I went to review my list of Items posted on CL and I received a NOTICE stating New rules.*I can Look up some of the words you used in the TOU contract, but can you simplify how this affects my simple ad postings?*Am I going to be charged for Posting - or anything related to a cost factor?**My Ads are Simple with no harm to anyone. I am in the process of getting my affairs in order - attempting to get Rid of **% of personal Possessions.*I Do Believe I have followed Posting Rules fine. If not I would like to Hear from You (CL) if I had inadvertently slipped up on any rules. I NEVER Understood WHO does the FLAGGING. Is it CL or the Viewers?**Finally, I used to do Graphics, and Since you Took away all the HTML Codes, My Ads Look Very Plain and Boring.**In closing, I need to know Simply how I am able to post my
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
GetHuman-276756: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-276756: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
GetHuman-276756: For that I would say two out of five.
GetHuman: And finally- any advice for other Craigslist customers?
GetHuman-276756: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-276756 taken from his Craigslist customer service problem that occurred on November 13th, 2017.

Craigslist

1.22 of 5 stars | 241 reviews

GetHuman-276756's Craigslist Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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