Craigslist: I need to speak to someone inregards to being s...

A Craigslist customer review by GetHuman user ~Law Student from November 26th, 2017

Background on ~Law Student's case

GetHuman: ~Law Student - can you tell our other Craigslist customers when your case took place?
~Law Student: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Craigslist, and if so, how?
~Law Student: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~Law Student a list of common Craigslist problems)
~Law Student: "Ads Account Issue" was why I was trying to contact.

~Law Student's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Law Student: I need to speak to someone inregards to being scammed by Rams Used Auto @ *** E.Commerce St. Bridgeton , New Jersey They posted on craigslist for a crv for sale. they scammed me for $**** and they are dangerous and wont refund me.
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~Law Student: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Law Student: I'd give them a two out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~Law Student: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~Law Student: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Law Student taken from his Craigslist customer service problem that occurred on November 20th, 2017.


1.22 of 5 stars | 241 reviews

~Law Student's Craigslist Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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