Craigslist: I rate this as a loss* trying to get help on a...

A Craigslist customer review by GetHuman user ~Pissed off from November 26th, 2017

Background on ~Pissed off's case

GetHuman: ~Pissed off - can you tell our other Craigslist customers when your case took place?
~Pissed off: Yeah. It was evening, on November 21st.
GetHuman: Did you reach out to Craigslist, and if so, how?
~Pissed off: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off a list of common Craigslist problems)
~Pissed off: "Make a purchase" was why I was trying to contact.

~Pissed off's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off: I rate this as a loss* trying to get help on a harassment issue from these guys is nonexistent, how do they even call this customer support. Very disappointed!!
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~Pissed off: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off: I'd give them a four out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~Pissed off: For that I would say three out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~Pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off taken from his Craigslist customer service problem that occurred on November 21st, 2017.

Craigslist

1.22 of 5 stars | 241 reviews

~Pissed off's Craigslist Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Craigslist, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Craigslist in any way.

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