Craigslist: I was flagged CL for listing my personal motorc...
A Craigslist customer review by GetHuman user GetHuman-437632 from November 24th, 2017
Background on GetHuman-437632's case
GetHuman: GetHuman-437632 - can you tell our other Craigslist customers when your case took place?
GetHuman-437632: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-437632 a list of common Craigslist problems)
GetHuman-437632: "Banned Account" was why I was trying to contact.
GetHuman-437632's review of Craigslist customer service
GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-437632: I was flagged CL for listing my personal motorcycle. I sent two emails out and received * automated responses after they required my personal information through there message system. I sent another to test their automated system stating the above, and the same automated system came up. My frustration is first of all I am selling my motorcycle with the alternative of third party financing avaialble if needed. Unfortuantely they requested my personal information which was not through a dealership. I feel if they are going to rerquire your personal account information then we should recieve a personal email in regard to the matter at hand and not an automated response system.
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
GetHuman-437632: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-437632: I'd give them a three out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
GetHuman-437632: For that I would say four out of five.
GetHuman: And finally- any advice for other Craigslist customers?
GetHuman-437632: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-437632 taken from his Craigslist customer service problem that occurred on November 21st, 2017.