CreationWatches.com: Ordered watch from CreatuinWatches. Post servic...
A CreationWatches.com customer review by GetHuman user ~Crisruro from November 12th, 2017
Background on ~Crisruro's case
GetHuman: ~Crisruro - can you tell our other CreationWatches.com customers when your case took place?
~Crisruro: Yeah. It was evening, on November 3rd.
GetHuman: Did you reach out to CreationWatches.com, and if so, how?
GetHuman: And which of these common CreationWatches.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Crisruro a list of common CreationWatches.com problems)
~Crisruro: "Track order" was why I was trying to call.
~Crisruro's review of CreationWatches.com customer service
GetHuman: So how would you sum up your experience for GetHuman's CreationWatches.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Crisruro: Ordered watch from CreatuinWatches. Post service (EMS) sent the parcel to wrong address and did not keep it at destination so that I can pick it up. CreationWatches tried to charge me for sending back the parcel. Even the situation was clear on the tracking service they never returned my money ($***)or re-delivered the watch. They said that they just need to be sure about what happened. I ordered on *th July, now is **th August and I still did not get the money or the watch. PayPal claim seems not to work yet.
GetHuman: Let's quantify your experience contacting CreationWatches.com. On a scale of 1 to 5, how easy is it go get help on a CreationWatches.com problem?
~Crisruro: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Crisruro: I'd give them a one out of five on communication.
GetHuman: And what about CreationWatches.com's ability to quickly and effectively address your problem?
~Crisruro: For that I would say two out of five.
GetHuman: And finally- any advice for other CreationWatches.com customers?
~Crisruro: Call them early in the day or late. Don't forget any personal or account information you might need for CreationWatches.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Crisruro taken from his CreationWatches.com customer service problem that occurred on November 3rd, 2017.