Credit Acceptance Corporation: Company communication with each other, is HORRI...
A Credit Acceptance Corporation customer review by GetHuman user GetHuman-49598 from November 24th, 2017
Background on GetHuman-49598's case
GetHuman: GetHuman-49598 - can you tell our other Credit Acceptance Corporation customers when your case took place?
GetHuman-49598: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Credit Acceptance Corporation, and if so, how?
GetHuman: And which of these common Credit Acceptance Corporation customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-49598 a list of common Credit Acceptance Corporation problems)
GetHuman-49598: "Payment arrangement" was why I was trying to call.
GetHuman-49598's review of Credit Acceptance Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit Acceptance Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-49598: Company communication with each other, is HORRIBLE! They will all tell you something different regarding the same issue, and then not follow through and claim the information I've been told is incorrect. Every person you speak to, says something different. In the year and a half I have had a loan with them, this has happened more than a handful of times. The insurance department for claims are SO rude as well. I will never get a loan through them again, and I definitely DO NOT RECOMMEND them. They are several shades or SHADY.
GetHuman: Let's quantify your experience contacting Credit Acceptance Corporation. On a scale of 1 to 5, how easy is it go get help on a Credit Acceptance Corporation problem?
GetHuman-49598: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-49598: I'd give them a five out of five on communication.
GetHuman: And what about Credit Acceptance Corporation's ability to quickly and effectively address your problem?
GetHuman-49598: For that I would say two out of five.
GetHuman: And finally- any advice for other Credit Acceptance Corporation customers?
GetHuman-49598: Call them early in the day or late. Don't forget any personal or account information you might need for Credit Acceptance Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-49598 taken from his Credit Acceptance Corporation customer service problem that occurred on November 15th, 2017.