Credit First National Association: Tried * times and got disconnected. I had to ca...
A Credit First National Association customer review by GetHuman user ~Jean from November 15th, 2017
Background on ~Jean's case
GetHuman: ~Jean - can you tell our other Credit First National Association customers when your case took place?
~Jean: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to Credit First National Association, and if so, how?
GetHuman: And which of these common Credit First National Association customer issues best describes the reason you wanted to talk to them?
(Shows ~Jean a list of common Credit First National Association problems)
~Jean: "Lower my rate" was why I was trying to call.
~Jean's review of Credit First National Association customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit First National Association customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jean: Tried * times and got disconnected. I had to call our local Firestone to get the mailing address which is different than on back of the card.
GetHuman: Let's quantify your experience contacting Credit First National Association. On a scale of 1 to 5, how easy is it go get help on a Credit First National Association problem?
~Jean: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jean: I'd give them a four out of five on communication.
GetHuman: And what about Credit First National Association's ability to quickly and effectively address your problem?
~Jean: For that I would say five out of five.
GetHuman: And finally- any advice for other Credit First National Association customers?
~Jean: Call them early in the day or late. Don't forget any personal or account information you might need for Credit First National Association to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jean taken from his Credit First National Association customer service problem that occurred on November 8th, 2017.