Credit Karma: I had the answering service. I left my name and...

A Credit Karma customer review by GetHuman user ~clara wise from November 17th, 2017

Background on ~clara wise's case

GetHuman: ~clara wise - can you tell our other Credit Karma customers when your case took place?
~clara wise: Yeah. It was afternoon, on November 9th.
GetHuman: Did you reach out to Credit Karma, and if so, how?
~clara wise: I used a help page I found on the GetHuman Credit Karma customer service contact info page: Contact Credit Karma Customer Service
GetHuman: And which of these common Credit Karma customer issues best describes the reason you wanted to talk to them?
(Shows ~clara wise a list of common Credit Karma problems)
~clara wise: "Question" was why I was trying to contact.

~clara wise's review of Credit Karma customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit Karma customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~clara wise: I had the answering service. I left my name and phone number to please call me back I HAVE QUESTIONS CLARA WISE ***-***-****
GetHuman: Let's quantify your experience contacting Credit Karma. On a scale of 1 to 5, how easy is it go get help on a Credit Karma problem?
~clara wise: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~clara wise: I'd give them a four out of five on communication.
GetHuman: And what about Credit Karma's ability to quickly and effectively address your problem?
~clara wise: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit Karma customers?
~clara wise: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Credit Karma to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~clara wise taken from his Credit Karma customer service problem that occurred on November 9th, 2017.

Credit Karma

1.33 of 5 stars | 104 reviews

~clara wise's Credit Karma Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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