Credit Karma: I hate giving a vendor my SSN when they say I h...

A Credit Karma customer review by GetHuman user ~George Bush from November 27th, 2017

Background on ~George Bush's case

GetHuman: ~George Bush - can you tell our other Credit Karma customers when your case took place?
~George Bush: Yup. It was afternoon, on November 25th.
GetHuman: Did you reach out to Credit Karma, and if so, how?
~George Bush: I used a help page I found on the GetHuman Credit Karma customer service contact info page: Contact Credit Karma Customer Service
GetHuman: And which of these common Credit Karma customer issues best describes the reason you wanted to talk to them?
(Shows ~George Bush a list of common Credit Karma problems)
~George Bush: "Refund a Charge" was why I was trying to contact.

~George Bush's review of Credit Karma customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit Karma customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~George Bush: I hate giving a vendor my SSN when they say I have "no credit scoce" when I own a house and have ** credit cards. This site ***** the big one. **** Creditkarma
GetHuman: Let's quantify your experience contacting Credit Karma. On a scale of 1 to 5, how easy is it go get help on a Credit Karma problem?
~George Bush: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~George Bush: I'd give them a one out of five on communication.
GetHuman: And what about Credit Karma's ability to quickly and effectively address your problem?
~George Bush: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit Karma customers?
~George Bush: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Credit Karma to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~George Bush taken from his Credit Karma customer service problem that occurred on November 25th, 2017.

Credit Karma

1.33 of 5 stars | 104 reviews

~George Bush's Credit Karma Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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