Credit Karma: can't find . I need to know why I have the same...

A Credit Karma customer review by GetHuman user ~Andrea Gavor from November 24th, 2017

Background on ~Andrea Gavor's case

GetHuman: ~Andrea Gavor - can you tell our other Credit Karma customers when your case took place?
~Andrea Gavor: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Credit Karma, and if so, how?
~Andrea Gavor: I used a help page I found on the GetHuman Credit Karma customer service contact info page: Contact Credit Karma Customer Service
GetHuman: And which of these common Credit Karma customer issues best describes the reason you wanted to talk to them?
(Shows ~Andrea Gavor a list of common Credit Karma problems)
~Andrea Gavor: "Complaint" was why I was trying to contact.

~Andrea Gavor's review of Credit Karma customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit Karma customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andrea Gavor: can't find . I need to know why I have the same credit card on report twice and one card s missing. And my credit score should have gone up. *****@***.com . Please get in touch with a phone number Thank you.
GetHuman: Let's quantify your experience contacting Credit Karma. On a scale of 1 to 5, how easy is it go get help on a Credit Karma problem?
~Andrea Gavor: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andrea Gavor: I'd give them a one out of five on communication.
GetHuman: And what about Credit Karma's ability to quickly and effectively address your problem?
~Andrea Gavor: For that I would say two out of five.
GetHuman: And finally- any advice for other Credit Karma customers?
~Andrea Gavor: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Credit Karma to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andrea Gavor taken from his Credit Karma customer service problem that occurred on November 22nd, 2017.

Credit Karma

1.33 of 5 stars | 104 reviews

~Andrea Gavor's Credit Karma Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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