Credit One Bank: I am getting different info I applied for a car...

A Credit One Bank customer review by GetHuman user ~ruby pursley from November 19th, 2017

Background on ~ruby pursley's case

GetHuman: ~ruby pursley - can you tell our other Credit One Bank customers when your case took place?
~ruby pursley: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Credit One Bank, and if so, how?
~ruby pursley: I used the 877-825-3242 number I found for on the GetHuman Credit One Bank customer phone number page I was on: Credit One Bank Customer Service Phone Number
GetHuman: And which of these common Credit One Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~ruby pursley a list of common Credit One Bank problems)
~ruby pursley: "Complaint" was why I was trying to call.

~ruby pursley's review of Credit One Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit One Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ruby pursley: I am getting different info I applied for a card was approved on **-** -**** I have got two emails wanting me to activate my card I don't hyave a card they keep telling me I should have it but call these phone numbers n they act like like they don't know what im talking about I ne*ed some one that knows what they are doing to call me at *-***-***-**** thaty can speak English n let me know whats going on thanks ruby
GetHuman: Let's quantify your experience contacting Credit One Bank. On a scale of 1 to 5, how easy is it go get help on a Credit One Bank problem?
~ruby pursley: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ruby pursley: I'd give them a four out of five on communication.
GetHuman: And what about Credit One Bank's ability to quickly and effectively address your problem?
~ruby pursley: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit One Bank customers?
~ruby pursley: Call them early in the day or late. Don't forget any personal or account information you might need for Credit One Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ruby pursley taken from his Credit One Bank customer service problem that occurred on November 18th, 2017.

Credit One Bank

2.07 of 5 stars | 139 reviews

~ruby pursley's Credit One Bank Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Credit One Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Credit One Bank in any way.

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