Cremedelamer.com: I successfully placed an order two weeks ago an...
A Cremedelamer.com customer review by GetHuman user ~Nicole from November 23rd, 2017
Background on ~Nicole's case
GetHuman: ~Nicole - can you tell our other Cremedelamer.com customers when your case took place?
~Nicole: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Cremedelamer.com, and if so, how?
GetHuman: And which of these common Cremedelamer.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Nicole a list of common Cremedelamer.com problems)
~Nicole: "Returns" was why I was trying to call.
~Nicole's review of Cremedelamer.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cremedelamer.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nicole: I successfully placed an order two weeks ago and they cancelled my order without notification they told me due to my bank issue. I guess it is because my billing address is changed . Then I called trying to re-place the order and have the same complementary samples as my cancelled order ,but the guy is really unwilling to help. He basically said no without checking with any other department. **I am so surprised such a big brand has so bad customer service. And I cannot believe they do not care about customer complaint at all. I am very disappointed with their customer service level. Please recommend some other good brand as alternative choices.
GetHuman: Let's quantify your experience contacting Cremedelamer.com. On a scale of 1 to 5, how easy is it go get help on a Cremedelamer.com problem?
~Nicole: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nicole: I'd give them a four out of five on communication.
GetHuman: And what about Cremedelamer.com's ability to quickly and effectively address your problem?
~Nicole: For that I would say one out of five.
GetHuman: And finally- any advice for other Cremedelamer.com customers?
~Nicole: Call them early in the day or late. Don't forget any personal or account information you might need for Cremedelamer.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nicole taken from his Cremedelamer.com customer service problem that occurred on November 22nd, 2017.
Cremedelamer.com
1.00 of 5 stars | 3 reviews
~Nicole's Cremedelamer.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cremedelamer.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cremedelamer.com in any way.