Cricket Wireless: the chat agent tammy did reply had to keep aski...

A Cricket Wireless customer review by GetHuman user ~fuck you from November 17th, 2017

Background on ~fuck you's case

GetHuman: ~fuck you - can you tell our other Cricket Wireless customers when your case took place?
~fuck you: Yes I can. It was evening, on November 12th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
~fuck you: I used the 800-274-2538 number I found for on the GetHuman Cricket Wireless customer phone number page I was on: Cricket Wireless Customer Service Phone Number
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck you a list of common Cricket Wireless problems)
~fuck you: "Make a purchase" was why I was trying to call.

~fuck you's review of Cricket Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck you: the chat agent tammy did reply had to keep asking if she was their. on top of that and waiting ** minutes to reply back when she finally did she told me she could'nt help me and to call in after i just stated that i can dial out but no one can here me.
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~fuck you: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck you: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~fuck you: For that I would say four out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~fuck you: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck you taken from his Cricket Wireless customer service problem that occurred on November 12th, 2017.

Cricket Wireless

1.19 of 5 stars | 254 reviews

~fuck you's Cricket Wireless Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cricket Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cricket Wireless in any way.

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