Crosman.com: rang for a long while then hung up on me twice...
A Crosman.com customer review by GetHuman user ~customer from November 23rd, 2017
Background on ~customer's case
GetHuman: ~customer - can you tell our other Crosman.com customers when your case took place?
~customer: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Crosman.com, and if so, how?
GetHuman: And which of these common Crosman.com customer issues best describes the reason you wanted to talk to them?
(Shows ~customer a list of common Crosman.com problems)
~customer: "Overcharge/Strange charge" was why I was trying to call.
~customer's review of Crosman.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Crosman.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~customer: rang for a long while then hung up on me twice. called a third time two hours later and got transferred.
GetHuman: Let's quantify your experience contacting Crosman.com. On a scale of 1 to 5, how easy is it go get help on a Crosman.com problem?
~customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~customer: I'd give them a five out of five on communication.
GetHuman: And what about Crosman.com's ability to quickly and effectively address your problem?
~customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Crosman.com customers?
~customer: Call them early in the day or late. Don't forget any personal or account information you might need for Crosman.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~customer taken from his Crosman.com customer service problem that occurred on November 15th, 2017.
Crosman.com
5.00 of 5 stars | 8 reviews
~customer's Crosman.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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