Crown Battery: A person (not a computer) answered the phone im...
A Crown Battery customer review by GetHuman user ~JefferyAllenInc from November 11th, 2017
Background on ~JefferyAllenInc's case
GetHuman: ~JefferyAllenInc - can you tell our other Crown Battery customers when your case took place?
~JefferyAllenInc: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Crown Battery, and if so, how?
GetHuman: And which of these common Crown Battery customer issues best describes the reason you wanted to talk to them?
(Shows ~JefferyAllenInc a list of common Crown Battery problems)
~JefferyAllenInc: "Complaint" was why I was trying to call.
~JefferyAllenInc's review of Crown Battery customer service
GetHuman: So how would you sum up your experience for GetHuman's Crown Battery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JefferyAllenInc: A person (not a computer) answered the phone immediately. She also answered my questions within moments. The company is just a solid as their batteries appear to be.
GetHuman: Let's quantify your experience contacting Crown Battery. On a scale of 1 to 5, how easy is it go get help on a Crown Battery problem?
~JefferyAllenInc: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JefferyAllenInc: I'd give them a five out of five on communication.
GetHuman: And what about Crown Battery's ability to quickly and effectively address your problem?
~JefferyAllenInc: For that I would say four out of five.
GetHuman: And finally- any advice for other Crown Battery customers?
~JefferyAllenInc: Call them early in the day or late. Don't forget any personal or account information you might need for Crown Battery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JefferyAllenInc taken from his Crown Battery customer service problem that occurred on November 9th, 2017.
Crown Battery
5.00 of 5 stars | 1 reviews
~JefferyAllenInc's Crown Battery Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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