Crunch Gym: They called me * days in a row to tell me that...
A Crunch Gym customer review by GetHuman user GetHuman-406454 from November 28th, 2017
Background on GetHuman-406454's case
GetHuman: GetHuman-406454 - can you tell our other Crunch Gym customers when your case took place?
GetHuman-406454: Yes. It was morning, on November 25th.
GetHuman: Did you reach out to Crunch Gym, and if so, how?
GetHuman: And which of these common Crunch Gym customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-406454 a list of common Crunch Gym problems)
GetHuman-406454: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-406454's review of Crunch Gym customer service
GetHuman: So how would you sum up your experience for GetHuman's Crunch Gym customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-406454: They called me * days in a row to tell me that there wasnt enough money in the account, I told them yes i know i am sorry and will right it when i get paid instead they keep calling me everyday. I was told by customer service that they cant make the system stop calling me.
GetHuman: Let's quantify your experience contacting Crunch Gym. On a scale of 1 to 5, how easy is it go get help on a Crunch Gym problem?
GetHuman-406454: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-406454: I'd give them a two out of five on communication.
GetHuman: And what about Crunch Gym's ability to quickly and effectively address your problem?
GetHuman-406454: For that I would say three out of five.
GetHuman: And finally- any advice for other Crunch Gym customers?
GetHuman-406454: Call them early in the day or late. Don't forget any personal or account information you might need for Crunch Gym to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-406454 taken from his Crunch Gym customer service problem that occurred on November 25th, 2017.
Crunch Gym
2.33 of 5 stars | 32 reviews
GetHuman-406454's Crunch Gym Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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