Crystal Springs: Same thing....keep calling and getting disconne...
A Crystal Springs customer review by GetHuman user ~jbird12 from November 25th, 2017
Background on ~jbird12's case
GetHuman: ~jbird12 - can you tell our other Crystal Springs customers when your case took place?
~jbird12: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Crystal Springs, and if so, how?
GetHuman: And which of these common Crystal Springs customer issues best describes the reason you wanted to talk to them?
(Shows ~jbird12 a list of common Crystal Springs problems)
~jbird12: "Complaint" was why I was trying to call.
~jbird12's review of Crystal Springs customer service
GetHuman: So how would you sum up your experience for GetHuman's Crystal Springs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jbird12: Same thing....keep calling and getting disconnected after waiting on hold. No other phone number*email to use.
GetHuman: Let's quantify your experience contacting Crystal Springs. On a scale of 1 to 5, how easy is it go get help on a Crystal Springs problem?
~jbird12: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jbird12: I'd give them a one out of five on communication.
GetHuman: And what about Crystal Springs's ability to quickly and effectively address your problem?
~jbird12: For that I would say one out of five.
GetHuman: And finally- any advice for other Crystal Springs customers?
~jbird12: Call them early in the day or late. Don't forget any personal or account information you might need for Crystal Springs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jbird12 taken from his Crystal Springs customer service problem that occurred on November 22nd, 2017.
Crystal Springs
1.00 of 5 stars | 18 reviews
~jbird12's Crystal Springs Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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