Currentcatalog.com: The promotion code on the catalog was good unti...
A Currentcatalog.com customer review by GetHuman user ~LoraDel from November 13th, 2017
Background on ~LoraDel's case
GetHuman: ~LoraDel - can you tell our other Currentcatalog.com customers when your case took place?
~LoraDel: Yes. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Currentcatalog.com, and if so, how?
GetHuman: And which of these common Currentcatalog.com customer issues best describes the reason you wanted to talk to them?
(Shows ~LoraDel a list of common Currentcatalog.com problems)
~LoraDel: "Complaint" was why I was trying to call.
~LoraDel's review of Currentcatalog.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Currentcatalog.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LoraDel: The promotion code on the catalog was good until December **, **** but both on the online order form and over the phone they told me it had expired and the prices were higher. On the phone, there was no clear way to compare promotion codes and the operator was confused. I got disconnected, and even though she had my number she did not call back. I tried to order online but all of my info was lost because Current Catalog's site never responded. I tried ordering later on their site. I entered all my order info and wanted to sign in to my account, but when I signed in all of my cart was lost. I decided they weren't worth my trouble and I will spend my time and money elsewhere!
GetHuman: Let's quantify your experience contacting Currentcatalog.com. On a scale of 1 to 5, how easy is it go get help on a Currentcatalog.com problem?
~LoraDel: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LoraDel: I'd give them a five out of five on communication.
GetHuman: And what about Currentcatalog.com's ability to quickly and effectively address your problem?
~LoraDel: For that I would say two out of five.
GetHuman: And finally- any advice for other Currentcatalog.com customers?
~LoraDel: Call them early in the day or late. Don't forget any personal or account information you might need for Currentcatalog.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LoraDel taken from his Currentcatalog.com customer service problem that occurred on November 4th, 2017.
Currentcatalog.com
2.00 of 5 stars | 1 reviews
~LoraDel's Currentcatalog.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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