D-Link Systems: FIRST, ALL THEY WANT IS YOUR MONEY - AND HE LIE...
A D-Link Systems customer review by GetHuman user ~Patsy from November 15th, 2017
Background on ~Patsy's case
GetHuman: ~Patsy - can you tell our other D-Link Systems customers when your case took place?
~Patsy: Yeah. It was late at night, on November 12th.
GetHuman: Did you reach out to D-Link Systems, and if so, how?
GetHuman: And which of these common D-Link Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~Patsy a list of common D-Link Systems problems)
~Patsy: "Warranty claim" was why I was trying to call.
~Patsy's review of D-Link Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's D-Link Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patsy: FIRST, ALL THEY WANT IS YOUR MONEY - AND HE LIED ABOUT THINGS HE FOUND IN MY COMPUTER AND WANTED ** DOLLARS. THEN HE HUNG UP WHEN I SAID I HAD NERDS ON CALL. HE WAS A JERK AND DIDN'T KNOW MUCH ABOUT COMPUTERS OR HER WAS JUST A BIG FAT LIAR. THATS ALL.
GetHuman: Let's quantify your experience contacting D-Link Systems. On a scale of 1 to 5, how easy is it go get help on a D-Link Systems problem?
~Patsy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patsy: I'd give them a two out of five on communication.
GetHuman: And what about D-Link Systems's ability to quickly and effectively address your problem?
~Patsy: For that I would say three out of five.
GetHuman: And finally- any advice for other D-Link Systems customers?
~Patsy: Call them early in the day or late. Don't forget any personal or account information you might need for D-Link Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Patsy taken from his D-Link Systems customer service problem that occurred on November 12th, 2017.