D-Link Systems: I have a D-Link camera. Don't know all of your...

A D-Link Systems customer review by GetHuman user GetHuman-8305 from November 22nd, 2017

Background on GetHuman-8305's case

GetHuman: GetHuman-8305 - can you tell our other D-Link Systems customers when your case took place?
GetHuman-8305: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to D-Link Systems, and if so, how?
GetHuman-8305: I used the 800-326-1688 number I found for on the GetHuman D-Link Systems customer phone number page I was on: D-Link Systems Customer Service Phone Number
GetHuman: And which of these common D-Link Systems customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-8305 a list of common D-Link Systems problems)
GetHuman-8305: "Returns" was why I was trying to call.

GetHuman-8305's review of D-Link Systems customer service

GetHuman: So how would you sum up your experience for GetHuman's D-Link Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-8305: I have a D-Link camera. Don't know all of your account numbers which RBS my phone number is ***-***-****. I am not irate and whoever answers this but I am ******* pissed off I just lost Close to $**,*** because your camera didn't friggin work??? Fray you have good insurance on my former business executive with major international Enterprises. Plus my attorney friends are bad ***. Please just fix it now and pay me whatever your insurance has first ******** up on your in adequate camera!! I will submit all necessary documents and you just pay me on throwing this breaking thing all over the balcony and telling **** people that the link *****!
GetHuman: Let's quantify your experience contacting D-Link Systems. On a scale of 1 to 5, how easy is it go get help on a D-Link Systems problem?
GetHuman-8305: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-8305: I'd give them a three out of five on communication.
GetHuman: And what about D-Link Systems's ability to quickly and effectively address your problem?
GetHuman-8305: For that I would say four out of five.
GetHuman: And finally- any advice for other D-Link Systems customers?
GetHuman-8305: Call them early in the day or late. Don't forget any personal or account information you might need for D-Link Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-8305 taken from his D-Link Systems customer service problem that occurred on November 13th, 2017.

D-Link Systems

4.20 of 5 stars | 35 reviews

GetHuman-8305's D-Link Systems Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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