D-Link Systems: Kept going through menus until it finally gave...
A D-Link Systems customer review by GetHuman user ~intheusvi from November 19th, 2017
Background on ~intheusvi's case
GetHuman: ~intheusvi - can you tell our other D-Link Systems customers when your case took place?
~intheusvi: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to D-Link Systems, and if so, how?
GetHuman: And which of these common D-Link Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~intheusvi a list of common D-Link Systems problems)
~intheusvi: "Complaint" was why I was trying to call.
~intheusvi's review of D-Link Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's D-Link Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~intheusvi: Kept going through menus until it finally gave me another *** number that doesnt work in the US Virgin Islands. Totally useless.
GetHuman: Let's quantify your experience contacting D-Link Systems. On a scale of 1 to 5, how easy is it go get help on a D-Link Systems problem?
~intheusvi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~intheusvi: I'd give them a two out of five on communication.
GetHuman: And what about D-Link Systems's ability to quickly and effectively address your problem?
~intheusvi: For that I would say three out of five.
GetHuman: And finally- any advice for other D-Link Systems customers?
~intheusvi: Call them early in the day or late. Don't forget any personal or account information you might need for D-Link Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~intheusvi taken from his D-Link Systems customer service problem that occurred on November 18th, 2017.