D-Link Systems: some lady named Marry said she'd get someone fo...
A D-Link Systems customer review by GetHuman user ~Batman57 from November 17th, 2017
Background on ~Batman57's case
GetHuman: ~Batman57 - can you tell our other D-Link Systems customers when your case took place?
~Batman57: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to D-Link Systems, and if so, how?
GetHuman: And which of these common D-Link Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~Batman57 a list of common D-Link Systems problems)
~Batman57: "Returns" was why I was trying to call.
~Batman57's review of D-Link Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's D-Link Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Batman57: some lady named Marry said she'd get someone for me and left me on the line for another ** minutes. All I wanted was some help to reset my password. I'm able to go in my password but I'm asked for a varify password that I don't remember. How can you help me? I'm ready to return everything back to the store I bought it from and pass the word around of how well I was treated
GetHuman: Let's quantify your experience contacting D-Link Systems. On a scale of 1 to 5, how easy is it go get help on a D-Link Systems problem?
~Batman57: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Batman57: I'd give them a five out of five on communication.
GetHuman: And what about D-Link Systems's ability to quickly and effectively address your problem?
~Batman57: For that I would say two out of five.
GetHuman: And finally- any advice for other D-Link Systems customers?
~Batman57: Call them early in the day or late. Don't forget any personal or account information you might need for D-Link Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Batman57 taken from his D-Link Systems customer service problem that occurred on November 12th, 2017.