Don't sign with dish. I canceled my service ove...
A DISH customer review by GetHuman user ~pawpawpeople from November 25th, 2017
Background on ~pawpawpeople's case
GetHuman: ~pawpawpeople - can you tell our other DISH customers when your case took place?
~pawpawpeople: Yeah. It was late at night, on November 22nd.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~pawpawpeople a list of common DISH problems)
~pawpawpeople: "Cancel Service" was why I was trying to call.
~pawpawpeople's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pawpawpeople: Don't sign with dish. I canceled my service over ** months ago and just found out i was bieng charged all this time. Called to remedy this situation and they were quite rude and told me to "prove it". So i gathered and sent requested material to them and called again. Spoke to Jane Murphy who again was quite rude,pretty much told me it was my fault for not seeing the charge on my statemwnts and offered a one month refund. So now i ask,why are these businesses allowed to get away with this sort of practice? Im out over **** and there is nothing i can do about it.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~pawpawpeople: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pawpawpeople: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~pawpawpeople: For that I would say one out of five.
GetHuman: And finally- any advice for other DISH customers?
~pawpawpeople: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pawpawpeople taken from his DISH customer service problem that occurred on November 22nd, 2017.