I recently moved and Dish offers Move with DISH...
A DISH customer review by GetHuman user ~Dis-satisfied from November 21st, 2017
Background on ~Dis-satisfied's case
GetHuman: ~Dis-satisfied - can you tell our other DISH customers when your case took place?
~Dis-satisfied: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Dis-satisfied a list of common DISH problems)
~Dis-satisfied: "Lower My Bill" was why I was trying to call.
~Dis-satisfied's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dis-satisfied: I recently moved and Dish offers Move with DISH for FREE* and get Cinemax****,*SHOWTIME**** and STARZ**** free for * months. I called in to get my Free * months and they denied me telling me I wasn't eligible for this offer and that they do not have this offer. Even though it is posted on their website LOUD AND CLEAR and advertised on television through their programming. I am thoroughly dissatisfied with Dish. Why do you even advertise this if you don't even offer it to your customers? I am also dissatisfied with the false advertisement of sign up with Dish and your bill wont ever go up. After a year of being with Dish there prices went up, they said I was no longer eligible for there new member discounts and I would have to pay the full price. They also advertise that they have Dish net but its not in my area or the area I have moved to and when I call about the feature they tell me I should call back daily to see if they have Dish net available in my area. Daily? Who has tim
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Dis-satisfied: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dis-satisfied: I'd give them a one out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Dis-satisfied: For that I would say two out of five.
GetHuman: And finally- any advice for other DISH customers?
~Dis-satisfied: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dis-satisfied taken from his DISH customer service problem that occurred on November 17th, 2017.